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Solution Architect

When companies embrace technology to improve life at work for employees, teams, and customers they depend on utilizing their data assets to have their solutions reach full potential. 

To meet this need we are developing Insight - a next generation platform for Asset Management for on-prem and cloud deployments and we’re on an amazing growth journey. Today, Insight products are used together with Atlassian tools like Jira and Jira Service Desk by 2200+ organizations in 90+ countries including customers like Spotify, Porsche, VMware, Intel, Google and Disney and we're just getting warmed-up.

Keen on helping us take the next leaps forward, please read on!

the role

The Solution Architect position is a technical role responsible for providing guidance on  solutions leveraging our Insight platform. You will bring product, solution, and technical leadership to your engagements. You have domain expertise with Insight and Atlassian products and your ability to identify business process re-engineering opportunities defines you as a specialty leader. 

You will help prospective, existing customers and partners understand the power of Insight, develop creative solutions and architectures to solve business challenges, and problem-solve any potential technical roadblocks.

What you get to do in this role:

  • Scope and position technical advisory for selected clients during pre-sales or when implementing Insight to support expansion and adoption of the platform
  • Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems
  • Executing standard software demonstrations, creating and executing tailored software demonstrations
  • Advising on best practices configuration and recommendations to avoid common pitfalls and challenges
  • Build, configure and model solutions for business verticals for Enterprise Service Management like e.g IT-Service Management, Facility Management, HR 
  • Help and mentor Insight ambassadors and partner consultants in relation to technical standards, new capabilities of the platform and implementation of best practices
  • Assist Partners with scoping complex Insight related service engagements 
  • Contribute in developing technical learning content
  • Provide technical hands-on expertise to technology partners as they engage with Insight to integrate their products.
  • Maintain expert knowledge of Insight platform and relevant Atlassian products

Desired Qualifications and skills:

  • 3+ years as: Solutions Consultant, Solution Architect, SW developer or technical support
  • Understanding of application server technologies, SQL databases, JAVA applications and related infrastructure components
  • Conceptual and practical understanding of ITIL and Agile Frameworks
  • Experience with the Atlassian product suite or competitive product suites like ServiceNow is highly desirable
  • Experience from integration/deployment, networking, and on-prem / cloud delivery models.
  • Advanced skills in the English language

More about you

You probably hold a bachelor degree in Computer Engineering or similar and you are talented at explaining complex topics clearly and concisely, and effective at providing practical guidance

As a person you enjoy sharing your skills with others and you are a great team-player. You are energized by the more difficult challenges and you are eager to learn new stuff every day. Your positive attitude and willingness to help others is highly appreciated by your teammates.

More about Riada

At Riada we run two different businesses; Product Development and Expert Consulting. This position is with our product development team. Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favourite cause, plenty of food and beverages, social events, ergonomic workstations and more.


Or, know someone who would be a perfect fit? Let them know!


Vasagatan 36
11120 Stockholm Directions tommy.nordahl@riada.se +46 8 733 31 25

We love committed and motivated people who love to learn more and want to share their amazing skills.


Freedom, initiative and dedication characterize our culture. To put it simple, we have fun together!

Already working at Riada?

Let’s recruit together and find your next colleague.

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