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Solution Engineer

Join our team!

If you are passionate about working with smart teams and passionate about customer care, this role could be perfect for you. You will be a part of the Field Operations team in Stockholm. The Field Ops team is responsible for marketing, sales, product support and partnerships. As a solution engineer you will work with a wide variety of tasks, mostly in technical pre-sales, strategic product support and customer care. 

You will be part of a growing team of specialists improving customer on-boarding, product adoption, best practices, and quality for our customers. As part of the team you will receive on-boarding training to make you a specialist in one to many of our products.

If you value an open culture, lots of freedom, collaborative teamwork and a fun working environment, we advise you to read on. We’ll provide you with all the usual perks and benefits and yes – there is also a stock option program waiting for the right candidates.

On your first day, we expect that you have:

  • 3+ years of product specific in-depth technical expertise (from any complex and modern software product)
  • Experience and knowledge of Atlassian applications or equivalent
  • Experience from demoing software products to customers
  • Significant experience of Java applications and related infrastructure components
  • Understanding of networks and relevant technologies
  • Understanding of application server technologies (e.g. Tomcat, Apache, etc.)
  • Experience with SQL databases
  • Advanced skills in the English language

More about you

You probably hold a bachelor degree in Computer Engineering or similar and you have at least a couple of years in depth experience from software product specialist roles.

As a person you enjoy sharing your skills with others and you are a great teamplayer. You are energized by the more difficult challenges and you are eager to learn new stuff every day. Your positive attitude and willingness to help others is highly appreciated by your teammates.

More about our team

We all enjoy the interactions with customers, problem solving, digging into complex issues, and actively championing for customers within Riada. We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our products, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. We feel that through our roles we can positively impact end-users and their experience with Riada products. Our team is open, filled with varied backgrounds and talents, respectful, focused, and all about providing legendary experience to our customers.

More about Riada

We’re on an amazing journey with our Insight products. Today, they are used by 2000+ organisations in over 80 countries including customers like NASA, Spotify, Porsche, Intel, Google and Disney. 

We’re developing a next generation object management solution which has tremendous capacity and can be used for a wide variety of use cases. Originally built as an app for Atlassian Jira, we are now taking the Insight platform standalone. One ambition is to reach 10.000+ customers in 3 years!

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favourite cause, plenty of food and beverages, social events, ergonomic workstations and more.

Riada was the first company in Sweden joining the Pledge1% movement.

Additional Information

To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, or disability status. On the contrary, diversity is what makes us stronger.

We accept applicants from all over the world. We do not offer complete relocation packages but we try to help as much as possible.

Apply for this job

Or, know someone who would be a perfect fit? Let them know!

We love committed and motivated people who love to learn more and want to share their amazing skills.


Freedom, initiative and dedication characterize our culture. To put it simple, we have fun together!

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